Group creates COPE line


    Catholic Charities Diocese of Springfield announced a community service called the “Catholic Charities COPE Line” for people who are experiencing situational stress and anxiety related to the coronavirus outbreak, the nonprofit agency announced.
    The service is free of charge and available to the public for people living in the 28-county service area of the Springfield Diocese.
    “During this time of confusion and uncertainty it is very important to respect our thoughts and feelings, and to reach out when those thoughts and feelings become overwhelming,” said Theresa Loy, L.C.P.C., Therapeutic Services Coordinator for Catholic Charities. “Sometimes people just need someone to talk to.”
    The Catholic Charities COPE Line is not formal therapy or an emergency hotline. However, callers will be referred for a conversation with a qualified Catholic Charities mental health professional who can help with effective coping strategies. There are no fees, enrollment forms or application processes.
    To schedule an appointment, call 217-321-8343. Callers will be asked to leave their name, phone number, community of residence, and the best daytime hours to reach them. A certified therapist will return their call within one business day.
    This service is open to the public including people of all faiths, race, age and individual circumstances. For more information about Catholic Charities visit